Clinical Audit is at the heart of Clinical Governance (NICE, 2002) and is an essential tool in raising the quality of care through:

1. Assessing the quality of practice against agreed standards

2. Highlighting areas of concern regarding the quality and cost-effectiveness of patient care

3. Improving practice through information feedback

Clinical audit is an integral part of our service culture in order to monitor service responsiveness to the various aspects of patient care.

The Board and Multi Disciplinary Team fully cooperates with the implementation of the audit process including incident reporting, review of incidents, complaints, serious and untoward incidents and 'near misses' and generation of good practice principles. This process is based on a reflective learning approach to practice so that positive learning can occur from mistakes.

Staff Training and Supervision:

In a highly demanding and stressful work environment it is essential that staff be well trained. In the current climate of evidence based practice, it is also important that clinicians keep up to date in the knowledge, skills and attitudes to provide high quality care.

In line with clinical governance it is essential that there is a robust system of supervision within secure environments and is an interregnal part of continual professional development.

Click here for more information on supervision:

Management of Actual and Potential Aggression (MAPA):

The core value of this model is that the techniques to not cause pain. Great emphasis is placed upon risk assessment and detailed risk management plans with the involvement of individual patients. This enables staff and patients to resolve these situations wherever possible without restrictive interventions. However if they need to be utilised, the risk management plan provides specific instructions on how to manage situations which all staff follow to provide a cohesive approach to the situation. This then allows for accurate reporting and evaluation of interventions used.

The emphasis of MAPA is for restrictive physical interventions are the last resort in challenging situations and that other techniques need to be utilised to de-escalate/defuse potentially difficult situations. The JMH Group is proud that it has been accredited a training centre by Positive Options. This means we have two accredited staff members who can keep all their colleagues updated.

Click here to view our accreditation.